CASTORS WHEELS LADDERS TROLLEYS LOCKERS AND CABINETS PALLET JACKS
PRIVACY POLICY

National Castors (Pty) Ltd
Website: https://www.nationalcastors.co.za
Contact Number: +27 11 234 0223

This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect personal information when you submit a quote request, contact us via the website, or communicate with us directly.

This may include:

  • Full name
  • Company name
  • Contact number
  • Email address
  • Delivery address
  • Product requirements
  • Any information you voluntarily provide

2. How We Use Your Information

We use your personal information to:

  • Respond to quote requests
  • Provide product information
  • Communicate regarding enquiries
  • Process and manage orders
  • Comply with legal obligations

We do not sell or rent your personal information.

3. Lawful Basis for Processing

We process personal information with your consent, to take steps prior to entering into a contract, to comply with legal obligations, and for legitimate business purposes.

4. Sharing of Information

We may share information with delivery or courier services, service providers assisting with website hosting or IT support, and regulatory authorities if required by law.

All third parties are required to keep your information confidential.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, misuse, or disclosure.

However, no internet transmission is completely secure.

6. Cookies

This website may use cookies to improve user experience, analyse website traffic, and ensure proper website functionality.

You may disable cookies in your browser settings.

7. Retention of Information

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected and to comply with legal and accounting requirements.

8. Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where legally permissible
  • Object to processing

Requests can be made by contacting us at +27 11 234 0223.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this website.